Spend a lot of time talking to customers face to face. You’d be amazed how many companies don’t listen to their customers.
The purpose of business is to create and keep a customer.
There’s no luck in business. There’s only drive, determination, and more drive.
Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do.
The more successful you are, the more you need to learn and grow. Your commitment to learning has to be continuous and unrelenting.
The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.Peter Drucker
Solve a real problem. You don’t start a company because you want to be an entrepreneur or the fame and glory that comes along with it. You become an entrepreneur to solve a real problem.
Most of the important things in the world have been accomplished by people who have kept on trying when there seemed to be no hope at all.
If it doesn’t sell, it isn’t creative. David Ogilvy
Being good in business is the most fascinating kind of art. Making money is art and working is art and good business is the best art.
Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
A team aligned behind a vision will move mountains. Sell them on your roadmap and don’t compromise – care about the details, the fit and finish.
The absolute fundamental aim is to make money out of satisfying customers.
Startups don’t win by attacking. They win by transcending. There are exceptions of course, but usually the way to win is to race ahead, not to stop and fight.
Sometimes when you innovate, you make mistakes. It is best to admit them quickly, and get on with improving your other innovations.
Nothing works better than just improving your product.
Make something people want includes making a company that people want to work for.
If you believe in something, work nights and weekends. It won’t feel like work.
Focus on the long term, and always do what’s right to grow the company and not make short-term decisions. And outlast everyone one.
Every problem has a solution. You just have to be creative enough to find it.