PTA Launches Action Against Obnoxious Calls/SMSs And Fake Lottery Schemes

If you are a Pakistani, you must have at least received one text message from an unknown number in your lifetime regarding fake lottery scheme, or you being a winner in Benazir Income Support Programme (BISP). Better late than never, PTA (Pakistan Telecommunications Authority) has finally decided to take action against all obnoxious and fraudulent calls, SMSs and fake lottery schemes.

Also Read: PTA introduces new online complaint management system to improve telcos service

PTA advertises and asks for YOUR assistance

Through an advert, PTA has informed everyone to strictly avoid transferring mobile credit to any unknown number. Any such unsolicited call or SMS demanding money, or contact details for transfer of money, must not be entertained, the authority warned. However, if anyone still sends money or obliges the spammer, then the responsibility of the consequences lies with the person only.

How do I report bogus calls/SMSs?

If you come across any such fraudulent calls or SMSs then you are requested to inform the telecom operator, FIA and PTA as per the following instructions:

To register a complaint against fake messages like Benazir Income Support Progamme, call your mobile operator. The complaint registration contact points are as follow:

  • Zong 310
  • Warid 321
  • Ufone 333
  • Telenor 345
  • Mobilink 111

You may also contact the helpline 0800-26477 or FIA (UAN: 111-345-786 or in case you get BISP bogus messages.

Quick Read: Pakistan’s first internet exchange point gets inaugurated

How to block unsolicited messages and calls?

In case you get any unwanted calls or SMSs, report the contact by typing:

Sender number > Space > Type the received message > Send it to 9000

To block unsolicited marketing messages, type:

REG > Send it to 3627 > You will be registered in Do Not Call Register (DNCR)

If the problem still persists then contact your telecom operator.

You need to text or dial 420 to block unwanted numbers (for Mobilink, Telenor, Ufone and Zong). Dial or text 9211 for required unwanted number for Warid.

Just in case if everyone fails to cater your query, you can still contact PTA’s toll free helpline number 0800-55055 (for PTCL/NTC landline only) or landline 051-9225325. Moreover, you can also email your query to besides visiting PTA’s website to lodge your complaint.



  1. 03364764325

    05/05/2019 at 12:34 am


  2. Ramsha

    10/05/2019 at 5:29 pm

    Sir Mari sim block ki gae h Jo mjy unblock krwani h main subha sa try kr rhi no pa yahi kaha jata k no busy h

  3. Mirza

    25/05/2019 at 4:37 pm

    I tried to send query on 420 and 9000 after sending complaint on above numbers i received immediately response from network operator that the message can not be send.

    • Muhammad.Sajid

      31/05/2019 at 10:44 am

      lease sir.
      Sir mere mobile chori ho gaya tha tu main nay is ko block karwa diya tha tu bad main mere mobile mil gaya tha.main nay bad main email ka zaray is ko active krwa diya tha .lakin ab issue ya a raha hay k kuch network ke service chal rahi hay .aur kuch network ke service nai chal rahi jasa k telenor ke service nai a rahi hay.maharbani kar k mere mobile ko mukamal tor pay active kiya jay .Shukaraya

  4. Mala

    08/06/2019 at 11:25 pm

    Sir plzzz help me Muje AK social media py larka black mail kr raha ha plzzz help me

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