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PTA Launches Action Against Obnoxious Calls/SMSs And Fake Lottery Schemes

If you are a Pakistani, you must have at least received one text message from an unknown number in your lifetime regarding fake lottery scheme, or you being a winner in Benazir Income Support Programme (BISP). Better late than never, PTA (Pakistan Telecommunications Authority) has finally decided to take action against all obnoxious and fraudulent calls, SMSs and fake lottery schemes.

Also Read: PTA introduces new online complaint management system to improve telcos service

PTA advertises and asks for YOUR assistance

Through an advert, PTA has informed everyone to strictly avoid transferring mobile credit to any unknown number. Any such unsolicited call or SMS demanding money, or contact details for transfer of money, must not be entertained, the authority warned. However, if anyone still sends money or obliges the spammer, then the responsibility of the consequences lies with the person only.

How do I report bogus calls/SMSs?

If you come across any such fraudulent calls or SMSs then you are requested to inform the telecom operator, FIA and PTA as per the following instructions:

To register a complaint against fake messages like Benazir Income Support Progamme, call your mobile operator. The complaint registration contact points are as follow:

  • Zong 310
  • Warid 321
  • Ufone 333
  • Telenor 345
  • Mobilink 111

You may also contact the helpline 0800-26477 or FIA (UAN: 111-345-786 or www.fia.gov.pk) in case you get BISP bogus messages.

Quick Read: Pakistan’s first internet exchange point gets inaugurated

How to block unsolicited messages and calls?

In case you get any unwanted calls or SMSs, report the contact by typing:

Sender number > Space > Type the received message > Send it to 9000

To block unsolicited marketing messages, type:

REG > Send it to 3627 > You will be registered in Do Not Call Register (DNCR)

If the problem still persists then contact your telecom operator.

You need to text or dial 420 to block unwanted numbers (for Mobilink, Telenor, Ufone and Zong). Dial or text 9211 for required unwanted number for Warid.

Just in case if everyone fails to cater your query, you can still contact PTA’s toll free helpline number 0800-55055 (for PTCL/NTC landline only) or landline 051-9225325. Moreover, you can also email your query to complaint@pta.gov.pk besides visiting PTA’s website to lodge your complaint.

17 Comments

17 Comments

  1. 03364764325

    05/05/2019 at 12:34 am

    Muazmmal

    • Anonymous

      22/07/2019 at 2:08 pm

      03154210651
      Sir es number sy call i ha
      K ap ka 50 lakh rupay inam nekla ha 5 zong k 100 waly card bhej dain…
      Sir es dhoky baz number ko blok kr dain

  2. Ramsha

    10/05/2019 at 5:29 pm

    Sir Mari sim block ki gae h Jo mjy unblock krwani h main subha sa try kr rhi no pa yahi kaha jata k no busy h

    • Muhammad Anwar

      16/08/2019 at 11:51 am

      Dear sir My No 03334339619 sms and net service is block.i want to unblock kindly help me and send prosedure for restore the service

  3. Mirza

    25/05/2019 at 4:37 pm

    I tried to send query on 420 and 9000 after sending complaint on above numbers i received immediately response from network operator that the message can not be send.

    • Muhammad.Sajid

      31/05/2019 at 10:44 am

      lease sir.
      Sir mere mobile chori ho gaya tha tu main nay is ko block karwa diya tha tu bad main mere mobile mil gaya tha.main nay bad main email ka zaray is ko active krwa diya tha .lakin ab issue ya a raha hay k kuch network ke service chal rahi hay .aur kuch network ke service nai chal rahi jasa k telenor ke service nai a rahi hay.maharbani kar k mere mobile ko mukamal tor pay active kiya jay .Shukaraya

  4. Mala

    08/06/2019 at 11:25 pm

    Sir plzzz help me Muje AK social media py larka black mail kr raha ha plzzz help me

    • husan

      19/07/2019 at 3:51 pm

      tell me

    • Shabbir Khan joyia

      12/08/2019 at 1:09 pm

      Mjy is number 0023052509111 se missed call kati ha 10 ya 15 din k bad . I reporting here so help me

    • Narmeen naeem

      16/08/2019 at 11:44 pm

      Dear sir
      Mari anti k sat aik bandy na bhd bara fraud kiya ha us na ounki zaeem or ghar empty paper pa thumb lagwa k apna naam ghar or zaeem karwa li ha hmra case chal ha but hamara haq main fasila nhi ho or us adim na bhd sa logo k sat farud kiya ha or agy be kar ra ha hmri help koe nhi kar plz sir MRI ap sa request ha k ap hmri help kara

  5. kashif

    27/07/2019 at 5:13 pm

    esay pesa se pese mangwa liye han or number block kr dia h.. usk khena tha bht log usse pese send krte han is anyone here to register my complain against him …his cell number is 03362850524
    for more i have evidence of his chat and call logs record

  6. Gul Nawaz

    29/07/2019 at 4:57 pm

    Sir mera number kisi ny galit istamaal kia ha ap mera number blocke ha plz sir mera number unblock ker dy

  7. Amir

    09/08/2019 at 9:57 pm

    Sir 03056720858 ye no mery ghar ky cel py txt cals kr rha hy i dont know who is plz help me.

  8. Anonymous

    15/08/2019 at 10:30 am

    03180075974 block this numbr is numbr sa mujy cal ati hai ka ap ka iman nikla hai 5 lakh ka or ma zong ke tarif sa bol raha ho so plz is numbr ko plz kr dy

  9. Narmeen naeem

    16/08/2019 at 11:45 pm

    Dear sir
    Mari anti k sat aik bandy na bhd bara fraud kiya ha us na ounki zaeem or ghar empty paper pa thumb lagwa k apna naam ghar or zaeem karwa li ha hmra case chal ha but hamara haq main fasila nhi ho or us adim na bhd sa logo k sat farud kiya ha or agy be kar ra ha hmri help koe nhi kar plz sir MRI ap sa request ha k ap hmri help kara

    • Narmeen naeem

      16/08/2019 at 11:46 pm

      Plz sir help me

  10. Uzma khadim

    19/08/2019 at 5:00 pm

    sir is n.03077882440 se mery ghar k n, py calls kr k bol ry k ye hmara cousin or isy peso ki zarort hy esi call phly b i th madad krny k bd pta chla k hra cousin to theek hy kindly ap isko check kre

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