We’re halfway into the first month of the new year. Here are some of the tech trends we expect to see in 2020.
Security & Payments
We’re gradually relying more and more on web payments using smartphones or other tech devices. This also increases digital vulnerabilities for banks, their apps and computers in general.
Payment authentication gateways developed and introduced by state governments, increased use of 2-Factor Authentication and bio-scanning are some of the technologies likely to assume greater importance this year.
From a strict security perspective, hackers are increasingly targeting micro-level consumers instead of larger businesses. The year 2020 could also herald in a cardless era relying instead on Artificial Intelligence (AI) and Machine Learning.
The technology we use is well known but equally important are behind-the-scenes systems running our technology. They are continuously evolving.
Scrutiny around consumer data protection is likely to cause problems for tech giants such as Facebook and Google.
Employing AI in recruitment will prove worrying, as innovative systems are likely to render certain jobs obsolete. Ride-hailing services such as Uber which are already facing resistance from taxi unions in countries such as the UK and Greece will have to reach negotiated compromises to continue functioning.
The potential for espionage through voice-enabled smart home solutions is very high. Your personal information can fall into the wrong hands.
Privacy and security for personal assistants is paramount. These aspects need to be looked into carefully as smart technologies’ integration in homes is expected to grow this year. Internet of Things is also a phenomenon associated with these developments, enabling connectivity with household appliances and vehicles.
Workplace ergonomics are expected to be a key focus area for tech developers this year such as voice-activated technologies. Researchers predict there will be 8 billion digital voice assistants used globally by 2023.
Similarly, Augmented Reality will likely be implemented in high-end officers to enable remote conferencing.
On the environmental front, energy-efficient appliances will continue to grow along with auto-waste composters, recyclable containers etc.
App & Internet Changes
Different apps will continue influencing our interaction with companies but without any meaningful innovative solutions.
Another problem businesses will face is the competitition to attain the top spot in SEO rankings.
On another note, insurance and real-estate companies are likely to be impacted negatively through technologies unless they adapt and improvise in time.